Attero-tech InBox/OutBox Manual de usuario descargar pdf (Pagina 21)

InBox / OutBox

User Manual

 Attero Tech LLC 2010 Page 16 614-00005-04

5 – Troubleshooting

Listed below are some common problems and possible cures.

No communication

o Ensure Ethernet cable is plugged in correctly to unit.

o Ensure Ethernet cable is correctly plugged into an Ethernet switch.

o Ensure port used on the Ethernet switch is PoE enabled and the switch has the corresponding port enabled.

o Check the Ethernet switch indicator lights show correct PoE and link status.

No transmitted audio

o Ensure audio source is powered, is correctly connected to the correct input and producing an audio signal.

o Ensure phantom power and mic line switches are set correctly (InBox X2 and InBox M3 only).

o Ensure an InBox is being used.

o Ensure correct audio channels are placed in the transmit bundle.

o Ensure bundle has a number that is correct for its type (multicast bundles should be 1-255).

o Ensure the device setup is correct and in particular, that the input(s) have not been muted.

No received audio

o Ensure an OutBox is being used.

o Ensure bundle to be received is being transmitted correctly.

o Ensure correct bundle number is being received.

o Ensure required bundle is allocated the correct channel numbers (33 through 40).

o Ensure the device setup is correct and in particular, that the output(s) have not been muted.

o Ensure audio destination is powered, correctly connected to the correct output, and functioning properly.

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Attero-tech InBox/OutBox Manual de usuario Pagina 21